FAQs

The majority of our stone is sourced directly from quarries in Brazil. This direct importation allows us to provide our customers with a unique selection at competitive prices.

Yes. If you do not fall in love with something that we have on site, you are welcome to shop all the suppliers in Portland to find what you are looking for. We work with all of them and receive deliveries weekly. As a popular countertop contractor in Eugene, OR, we are committed to helping you find the perfect material, color, and pattern to match your vision. Our team is happy to coordinate directly with outside suppliers to ensure a smooth ordering and delivery process. When you choose Signature Surfaces NW as your countertop contractor in Eugene, OR, you gain access to an extensive network of premium stone providers and personalized support every step of the way.

2CM stone is .75 thick and 3CM stone is 1.25 thick. Generally, 2CM is glued together on the edges to look thicker. While 2CM material is less expensive, it requires more labor and sub decking. At Signature Surfaces NW we install almost all residential work in 3CM. After all, would you rather your counters be cut out of one or two pieces or 10 or 11 pieces that will then be glued together? Choosing 3CM stone often results in a stronger, more seamless finished product with fewer visible seams and added structural integrity. For homeowners investing in kitchen counter installation in Eugene, OR, this thickness typically provides better long-term durability and a more substantial appearance. Our team recommends 3CM for most projects because it streamlines the installation process and delivers a cleaner, higher-end look that stands the test of time.

Granite is a natural stone, mined in blocks from the earth, cut and polished. Quartz is a man made product, produced in a factory using both natural components and petroleum based products. Pricing is comparable with both low and high end options. Granite often comes in larger pieces allowing for fewer seams and waste. Quartz scratches much easier. If you want to see for your self, pull the tip of a sharp knife or razor across a granite and quartz sample. Quartz is susceptible to heat damage above 275 degrees because of the petroleum products in it. Natural stone can withstand temperatures above 1000 degrees. Both products are recommended to be sealed - yes quartz too, especially light colors. Natural stone is more porous than Quartz and depending on the stone may be more likely to stain than Quartz if not properly sealed. There are no other products better than Natural stone and Quartz. When choosing between granite and a quartz counter in Eugene, OR, it’s important to consider how you use your kitchen and what level of maintenance you prefer. According to House Beautiful, countertops are a priority for 90% of homeowners during a renovation, making this one of the most impactful design decisions you will make. A quartz counter in Eugene, OR may offer consistent color and pattern options, while granite provides one-of-a-kind natural movement and superior heat resistance. Understanding these differences helps homeowners select the surface that best fits their lifestyle, cooking habits, and long-term expectations.

If you are keeping your existing cabinets, we can usually tear out and install your new counters in one day. If you are replacing your cabinets, it generally takes us about 2–3 weeks from template to install, according to our experts. For homeowners planning quartzite countertop installation in Eugene, OR, timelines may vary slightly depending on material availability and project complexity. Our team coordinates closely with cabinet installers and other trades to ensure your quartzite countertop installation in Eugene, OR stays on schedule and runs smoothly. We prioritize clear communication throughout the process so you always know what to expect from template to final installation.

Yes. We invite every customer to come be part of how we lay out and cut your stone. This hands-on approach allows you to see exactly how the veining, movement, and natural characteristics will appear in your finished space. If you’ve selected a soapstone counter in Eugene, OR, being present during layout is especially helpful because each slab has unique markings and color variations. Watching your soapstone counter in Eugene, OR take shape gives you confidence in the final result and ensures the most important features of the stone are highlighted exactly where you want them.

As few as possible. We are usually only limited by the size of the material. Typically, if you have to have a seam there will be one through the sink and another behind the stove. When installing a quartzite counter in Eugene, OR, we carefully plan slab placement to minimize seams and keep them in the least noticeable areas. Because quartzite often comes in large slabs, a quartzite counter in Eugene, OR can frequently be fabricated with fewer seams than many other materials. Our goal is always a clean, cohesive look that highlights the natural beauty of the stone while maintaining structural integrity.

Yes, our installer Oscar and his crew have been handling both templating and installation for nearly a decade, ensuring consistency throughout the process.

No. We do everything tile and stone in-house. We are happy to refer you to a plumber, electrician, or other tradesman if you are in need of something we do not do. This allows us to maintain strict quality control on every project, whether you are installing a marble counter in Eugene, OR or completing a full kitchen remodel. By keeping fabrication and installation under one roof, we ensure your marble counter in Eugene, OR meets our standards from start to finish. Our trusted network of local professionals also helps streamline your project if additional services are needed.

Call us. We will take care of you the best we can, whenever you need us. As a trusted kitchen counter installer in Eugene, OR, we pride ourselves on responsive communication and dependable service from your first call to final installation. Whether you have questions about materials, timelines, or design options, our team is here to guide you every step of the way. When you choose a reliable kitchen counter installer in Eugene, OR, you can feel confident knowing your project is in experienced, caring hands.